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We value every moment you spend on our website understanding how we operate. Learning about our process provides a valuable opportunity to demonstrate our expertise and establish trust (the very core of what a website is about). How we operate tries to be as open an upfront as possible to ensure you have all the relevant information necessary ensuring you have the best possible experience as we progress.
Your Business
Each customer is a new adventure, and we love to learn how engaging with businesses to understand how they tick. Following questions that yourself or other stakeholders may have our next step is to immerse ourselves in understanding your business, industry and what a successful partnership would look like for you. We do this by asking questions and simply listening. Here's a glimpse into some of the questions we typically explore:
- What are your key goals for the website?
- How do you envision your website evolving over the next few years?
- Are there any specific features or functionalities you envision for your site?
- Can you describe a typical customer journey in your business?
- How does your website contribute to this journey?
- How do you measure the success of your current website?
- How do you currently acquire customers?
- How do you measure the success of your current website?
- Who are your primary competitors, and what do you admire about their online strategies?
At this stage, we're still in the exploratory phase, with no contracts or financial commitments. This is an opportunity for you to get a feel for Yolkk and for us to understand how we can be of service to you. These questions help us determine whether we can create a solution that helps you make money, save time, reduce costs or a combination of all three.
This initial part of our journey is about mutual understanding: understanding Yolkk and Yolkk understand your business and your needs. As with many things in life, the more time and thought we invest in planning, the more tailored and effective the outcome.
Following understanding your business, how you operate and future needs we'll be able to say if we believe we can help you achieve these goals and recommend one of our services. We'll also highlight that building a website requires a businesses time, energy and money and we look to partner with people that understand and are committed to this. If we're both excited about next stages we'll provide a number of starting dates that can be reserved during the meeting whilst we build a short easy to understand contract.
